Delivered with Love
Shipping Policy
We ship your Luxe gloss with care — fast, secure, and straight to your door. Here’s everything you need to know.
1–2
Days to Process
🌍
Worldwide Shipping
100%
Tracked Orders
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Note: During high-demand periods (sales, launches, holidays), processing may take up to 3 business days. We’ll always notify you via email if there’s a delay.
Shipping Rates & Delivery Times
| Zone | Method | Delivery Time | Cost |
|---|---|---|---|
| United States | Standard Shipping | 5–8 business days | $4.99 |
| United States | Express Shipping | 2–3 business days | $9.99 |
| United States | Free Shipping | 5–8 business days | Free (orders $35+) |
| Canada | Standard Shipping | 7–14 business days | $8.99 |
| Europe | Standard Shipping | 10–18 business days | $12.99 |
| Caribbean / Haiti | Standard Shipping | 10–20 business days | $10.99 |
| Rest of World | Standard Shipping | 14–25 business days | $14.99 |
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to track your package at any time.
Tracking information may take up to 24–48 hours to update after shipping.
If your tracking link is not working, please allow 2 business days before contacting us.
Check your spam/junk folder if you haven’t received your shipping confirmation email.
International Shipping & Customs
We ship to most countries worldwide. International customers are responsible for any customs fees, duties, or taxes imposed by their country.
Customs delays are outside our control and may extend delivery times.
Luxe by Wasmite is not responsible for packages held by customs.
We declare the accurate value of all shipments on customs forms — we do not under-declare.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.
Email us at wasmite@luxebywasmite.com with your order number and a photo of any damage.
We will investigate with the carrier and offer a replacement or refund as appropriate.
Luxe by Wasmite is not responsible for packages lost due to incorrect shipping addresses provided at checkout.
Questions? Reach us at wasmite@luxebywasmite.com or call +1 (863) 434-1478. We’re happy to help!